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Your old or top-load Samsung washer displays a dC error code. What does it mean? It indicates a balance problem during the cycles. In earlier models, getting out of balance leads to serious vibes during the spin cycle, and the dC error occurs. Modern models can stop the cycle and show a UE error if the system fails to resume the balance.

Samsung washer error code dC by MyApplianceRepairHouston.COM

In Samsung washers without a screen, with this error, all temperature indicators are lit and all wash mode indicators blink.

Samsung washer error code dC (old and top-load models) no display by MyApplianceRepairHouston.COM

Why does the drum get unbalanced?

Samsung Washer drum unbalanced by MyApplianceRepairHouston.COM

The drum is off balance during the spin cycle. The laundry bunches so the appliance gets out of balance and the washer shakes strongly. The main reasons for the imbalance are as follows:

How to balance the drum

How to balance the drum Samsung Washer by MyApplianceRepairHouston.COM

Modern Samsung washing machines have balance the drum by default. This additional function is called “Balance control”. In this case, the system will not proceed with the spin cycle until the problem is there. The drum rotates in different directions, slowing down and then speeding up to troubleshoot it.

What if you set the maximum speed of the spin, but the washer is still out of balance? Then the washing machine will significantly reduce the spin speed so as not to damage the parts. The other option is the system will stop the spin cycle, and the dC error code will appear on the display.

How to balance the washer?

  1. Unplug the washing machine.
  2. If the washer stopped in the middle of the cycle, you need to drain it.
  3. Find a small door at the bottom of the front panel. There is a pump behind it.
  4. Open the door. Place a container under it and remove the plug of the pump.
  5. Drain the water and then open the door of the washer.
  6. Place the laundry evenly by hand or remove half of the items from the tub.
  7. Then resume the washing cycle.

It is easier to rearrange the laundry in top-load washing machines because you don’t need to drain the water before opening the door. Have you rearranged the laundry? If the washer is still shaking during the spin cycle, check the counterweights. They are located behind the front and back panels of the washer, and they are attached to the drum. Sometimes they get loose, which makes the washer off-balance.

How to avoid the imbalance and the dC error code by MyApplianceRepairHouston.COM

Make sure you load the drum according to the Samsung washing machine standards. If it is a 3 kg washer, you do not need to pack the drum fully. It should be 2/3 full. Here are some extra pieces of advice.


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