Samsung washer error code dC (old and top-load models) – How to fix? by MyApplianceRepairHouston.COM
Your old or top-load Samsung washer displays a dC error code. What does it mean? It indicates a balance problem during the cycles. In earlier models, getting out of balance leads to serious vibes during the spin cycle, and the dC error occurs. Modern models can stop the cycle and show a UE error if the system fails to resume the balance.
In Samsung washers without a screen, with this error, all temperature indicators are lit and all wash mode indicators blink.
Why does the drum get unbalanced?
The drum is off balance during the spin cycle. The laundry bunches so the appliance gets out of balance and the washer shakes strongly. The main reasons for the imbalance are as follows:
When washing bed linen, small items could get into the duvet cover. So the laundry has become a big bundle.
The drum is overloaded or underloaded.
If you wash your laundry at a temperature of more than 60 degrees, some extra water enters the washer during the rinse cycle. This may lead to a slight imbalance. Note it when selecting the water temperature.
Also, mechanical problems can cause malfunction. If the bearings are worn or rusty or the shaft is bent, the vibration increases and the washer may not spin at all.
How to balance the drum
Modern Samsung washing machines have balance the drum by default. This additional function is called “Balance control”. In this case, the system will not proceed with the spin cycle until the problem is there. The drum rotates in different directions, slowing down and then speeding up to troubleshoot it.
What if you set the maximum speed of the spin, but the washer is still out of balance? Then the washing machine will significantly reduce the spin speed so as not to damage the parts. The other option is the system will stop the spin cycle, and the dC error code will appear on the display.
How to balance the washer?
Unplug the washing machine.
If the washer stopped in the middle of the cycle, you need to drain it.
Find a small door at the bottom of the front panel. There is a pump behind it.
Open the door. Place a container under it and remove the plug of the pump.
Drain the water and then open the door of the washer.
Place the laundry evenly by hand or remove half of the items from the tub.
Then resume the washing cycle.
It is easier to rearrange the laundry in top-load washing machines because you don’t need to drain the water before opening the door. Have you rearranged the laundry? If the washer is still shaking during the spin cycle, check the counterweights. They are located behind the front and back panels of the washer, and they are attached to the drum. Sometimes they get loose, which makes the washer off-balance.
How to avoid the imbalance and the dC error code by MyApplianceRepairHouston.COM
Make sure you load the drum according to the Samsung washing machine standards. If it is a 3 kg washer, you do not need to pack the drum fully. It should be 2/3 full. Here are some extra pieces of advice.
Do not load the washing machine with very bulky items. When they get wet, they become heavy and can overload the washer, and it will lose balance.
Try loading large and small items together for the washer to get the right balance.