Samsung Appliance Repair

Samsung Appliance Repair
Samsung Appliance Repair

Samsung Washer Repair
Samsung Dryer Repair
Samsung Refrigerator Repair
Samsung Range Repair
Samsung Oven Repair
Samsung Ice maker Repair
Samsung Ice machine Repair

Samsung Cook top Repair
Samsung Vent hood Repair
Samsung Freezer Repair
Samsung Wine Cooler Repair
Samsung Dishwasher Repair

Samsung Washer Repair

Why is my Samsung washer showing motor issues?

If you ever face a situation where your washer shows motor issues, you can try the steps below for troubleshooting. At times, it is because of the sensors. They can automatically slow down or stop the spin cycle if any issue or problem is detected.
All Samsung washers depend on the motor to spin the drum. However, it may sometimes fail, producing error codes like 3E, 3E1, 3E2, 3E3, and 3E4. The solution is to turn off the main switch for at least 30 seconds and then turn it on. Select a different cycle and see if the machine shows any other error code. If it is still showing an error, then contact their customer service.

Why is my washer not spinning?

There might be times when your washer stops spinning. It would help if you looked into several things because there may be various reasons your washer has stopped working. As a solution, you can try unloading the entire load if you’re seeing error codes like “Ub” or “Ur.” To solve this issue, make sure that your washer is leveled, or if not, you can adjust the leveling legs. You can also try rearranging the washing evenly in the drum.

Samsung Dryer Repair

Why is my Samsung Dryer getting stuck?

If you see that your Samsung dryer just won’t shut off and keeps getting stuck each minute, you need a solution to this issue. First, you can try unplugging the dryer, then turn it on again to see if it’s working fine or still having issues. You can check this by looking at the control board and timer. Your dryer will start working once you replace these components and if it still doesn’t work, make sure to contact the customer care providers or a general technician to look at the problem.

Why my Samsung dryer timer doesn’t count down?

If you see that your dryer timer is not working, it might be due to a fault in the thermostat. A cycling thermostat is usually responsible for advancing the timer and alternating between the timer motor and the heater circuit.

The solution to this problem is that you’ll have to use a multimeter to check the thermostat; the reading should be zero or infinity. If it’s something else, then you’ll have to replace it.

Samsung Refrigerator Repair

Why is my Samsung Refrigerator leaking water?

Samsung refrigerators frequently leak for a variety of common triggers. Wherever the leak initially appears, the most significant factor is typically clogged defrost drain line, a broken water entry valve, or a troublesome water filter. Water on the floor, at the water faucet, under the crisper, or even at the water filter are just a few signs that might result from these fundamental causes.

Samsung refrigerators are designed to tilt back slightly, so you need to confirm if they are leveled, if water is not due to their position, and if it is a leak. It could be due to condensation if your fridge was turned off for a while or went out of power. Or the leaking water may also be a spill or leak from any food items in the refrigerator.

If it’s none of these issues, you need to call the support center to request their service.

Why is my Samsung Refrigerator not making ice?

If you see that your Samsung Refrigerator is not making ice, you can try checking the water filter and the water pressure, and you can also test the ice maker hoping that it will make some ice this time. If the water lines are connected in your model, you might also experience this issue. Your water pressure should be enough to fill about ¾ cups in less than 10s. If not, then it’s your water pressure causing the problem.

If you think the pressure was the issue, you can resolve it first and reset your ice maker by clicking on the Test Button.

The test lasts for around six minutes. During the test cycle, you will hear ice falling into the bucket and the water valve energizing to fill the ice maker
.

Ice production ought to start within 8 hours of completing the previous processes. But ice production might take 24 hours to resume at its normal levels (approximately two trays of ice every 3 hours).

You can contact Samsung if, after eight hours, there is still no ice.

Samsung Dishwasher Repair

The dishwasher doesn’t drain.
The error codes show a draining issue with your Samsung dishwasher are 5C, 5E, OE, and OC. Issues of drainage can also be found if there is a combination of blinking lights such as heavy and auto or heavy and quick buttons.
You can confirm if your drain line is not frozen or clean the filter, drain, etc. Also, check the drainage connection with the sink. If everything is fine, then request service from the customer center.

Samsung Stove repair

Why is my Samsung Stove saying Test?

If you’re confused about why your stove is continuously showing tESt or tE5t, it is stuck in the demo mode. Although your gas top will ignite in this case, the oven and cooktop won’t heat. You can follow the given steps in the manual guide to turn off the demo mode for your specific model.

Samsung Oven repair

Why is my Samsung Oven overheating?

If you’re having temperature issues with your oven, it is mainly because of a faulty thermostat or cooling fan. It is also possible that if any oven elements are not functioning correctly, you’ll face the issue of overheating.

You can try solving this issue by replacing the thermostat or oven sensors. If these things are okay, look for the control board, and you might find your problem.

Samsung refrigerator Not Cooling

Before we consider why the samsung refrigerator is not cooling, it will be interesting to find out how a samsung refrigerator works. A samsung refrigerator doesn’t create coldness itself. It removes the heat from the air travelling through the samsung refrigerator and freezer compartments. Thus, a samsung refrigerator uses a compressor and fan motors. The compressor compresses the refrigerant in gas form into the condenser coils where the gas is condensed into a hot liquid. The condenser coils dissipate the heat as the liquid travels through them. When the refrigerant reaches the evaporator coils, it expands back into a gas and makes the coils cold. A condenser fan motor assists the condenser coils in dissipating the heat while an evaporator fan motor draws air over the cold evaporator coils then circulates that air through the samsung refrigerator and freezer compartments.

When a samsung fridge is working correctly, it should maintain a consistently cool temperature around 40° Fahrenheit (4° Celsius) in the samsung refrigerator compartment and 0° Fahrenheit (-18° Celsius) in the freezer compartment. If your Samsung appliance is having problems staying cool, there can be several most common reasons:

  • Dirty condenser coils. This can cause the samsung refrigerator to stop cooling. You should use a special condenser coil cleaning brush to clean the debris off the coils from time to time. This helps to keep the refrigeration system in working condition.
  • Malfunctioning condenser fan motor. If a condenser fan motor is defective, it is unable to draw air past the coils. The fan motor can either fail mechanically or electrically. In this case, you can test it by yourself.
  • The evaporator fan motor is defective. It means that the cold air will not be circulated into the samsung refrigerator compartment. If the motor has unusual noise when the samsung fridge is running, you should replace it with a new one. You can also use a multimeter to test the motor for continuity.
  • Start relay or capacitor is faulty. If they are malfunctioning, the compressor may fail to cycle correctly or may not work at all. In this situation, you can test a start relay for electrical continuity. This can be done using a multimeter to determine whether it works or not. Moreover, the Ohm meter can be used to test a capacitor’s ability to release its charge while a capacitor meter defines if the component has a strong enough capacitance rating to start the compressor or not.
  • The evaporator is frosted over. To avoid becoming frosted-over, evaporator coils require periodic defrosting. If you own an older Samsung model, you may have to do this manually. If your samsung refrigerator is of modern one, it can use an automatic defrost system. This system includes the following: defrost heater, defrost thermostat and defrost control. You can use a multimeter to test the heater and thermostat for electrical continuity. If the heater and the thermostat test positive for continuity, then it is likely the defrost control is defective.
  • A malfunctioning temperature control board. The PCB is not functioning properly if it cannot provide direct voltage to the compressor or the fan motors. To diagnose this correctly, you should check for defective components first. You can do this by yourself, but the best is to trust professional technicians to define and fix the problems.

Samsung refrigerator Not Making Ice

Whether your samsung refrigerator has an ice dispenser built into the door or you retrieve the ice from a bin in the freezer compartment, the ice maker itself is one accessory that seems increasingly essential as the weather turns hot. Here you can discover the main troubleshooting hits which our experts give accent to upon their experience:

  • If the ice cubes are too small, there is probably insufficient water pressure going to the inlet valve or a restriction in the valve itself. A weak water flow indicates that the house’s water pressure is low, or there could be a problem with the supply valve. But, if you can see that the water flow is strong enough, it is most likely a restriction in the water inlet valve. Thus, the valve should be replaced.
  • If the ice maker is not making any ice at all, you should first check if there is water or ice in the tray. If there isn’t any, look out the fill tube that has clogged with ice, which is usually caused by insufficient water pressure or a defective inlet valve.
  • The temperature in the freezer compartment may be too high to make ice. If the freezer temperature remains above 15° F and you’re unable to lower it, there may be a cooling problem with the samsung fridge. But if the temperature is 10° F or lower, and you can see that no ice is being produced, the problem can be with the ice maker itself. It is probably defective, and it is to be replaced.
  • If the ice maker is not producing ice like it once did, you may need to replace it with a new one contacting samsung refrigerator repairmen at Fix Appliances CA. Our samsung fridge experts are licensed and certified and have the necessary skills and experience to handle this issue.

Samsung refrigerator is Not Defrosting

If you find out that your samsung refrigerator is warmer than usual, it is possible that your samsung fridge is not defrosting properly or doesn’t defrost at all. There may be a few possible reasons, the most common among them:

  • If the defrost heater is not working, it can be turn out. In this case, the moisture in the air will turn into frost. You can check it visually for any breaks or, using a multimeter to check for continuity in the defrost heater.
  • The faulty defrost thermostat is also can be the next reason why your samsung fridge is not defrosting. You can check for continuity to make sure that the defrost thermostat is working.

If your Samsung refrigerator is not defrosting correctly, it is necessary to contact a local repairman at Fix Appliances CA to define what the problem is and don’t try to solve it by yourself.

Samsung refrigerator Fan Noise

Frankly speaking, samsung refrigerators can’t work entirely quietly. Sometimes these noises can be even louder than you expect to hear settling on a new place. All these sounds differ and mean different problems with your samsung fridge.

First, you should define where a noise is coming from the back, bottom or inside the samsung fridge. Depending on the source of this noise, we can guess what the issue can be. Based on our experience, we can define the most common reasons why your samsung refrigerator is becoming noisy when running: damaged fan blade, defective evaporator fan motor and condenser fan motor, compressor issues.

Most parts that cause a samsung refrigerator to become noisy are easily replaceable. But the repair is not recommended for a do-it-yourselfer. You’d better contact a licensed technician to inspect and replace the damaged or defective parts to receive the best repair services and warranty on the replaced parts and services themselves.

Our samsung refrigerator technicians are preparing the most specific and detailed review on the reasons for this problem and troubleshooting tips.

Samsung refrigerator Leaking Water

As the samsung refrigerator is constantly running, and you take it for granted until you face a problem with it. When you find water leaking out from under your samsung refrigerator, it’s frustrating. But don’t despair! We review the most common reasons why your samsung refrigerator is leaking water from a faulty filter to a clogged defrost drain.

To find the source of a samsung refrigerator leaking is not an easy thing, while the leaks themselves are threatening for the potential damage they may create. Among the main reasons we may detect:

  • samsung refrigerator is not level;
  • Water filter is leaking inside;
  • samsung refrigerator leaking outside;
  •  Clogged samsung refrigerator defrost drain

Upon the experience of our Technical Support Manager Serge Bart, who faces and handles this problem issue with the samsung refrigerator every time he turns around, we are preparing another post regarding why the samsung fridge is leaking water.

Samsung’s French Door samsung refrigerators Have Issues

French door samsung refrigerators are the most popular unit in the category. However, there can be a few issues with them as well. Samsung French door samsung refrigerators have side-by-side samsung refrigerator doors on the top, with a pull-out freezer drawer on the bottom. We can discuss many pros and cons to this type of samsung refrigerators, but like any other samsung fridges they have the most common problems:

  • Malfunction of the crushed-ice maker
  • Water leakage issue
  • Asymmetrical doors
  • Bottom freezer not maintaining temperatures
  • Icemaker leaking and making loud noises, etc.

Samsung French Door samsung refrigerators received many negative reviews. The repair of such a samsung fridge is still one of the most expensive, and this makes us think about it before buying.

Uneven Temperatures & Food Spoilage

If your food is spoiling too fast, it means that your samsung refrigerator has an uneven temperature. You may face the following reasons:

  • The working properly samsung refrigerator constantly maintains 40℉. When the temperature reaches above this point, it causes food spoilage. It is probably something wrong with the thermostat of the samsung fridge.
  • The other reason is, the uneven temperature may indicate a faulty air damper control that allows too much air into the samsung fridge.
  • If the thermistor’s resistance does not change with the change of temperature, it cannot be functional as well and may need replacement.
    But anyway, if your samsung refrigerator has power, all temperature settings are correct, and you never left the door opened, it’s time to contact us to define and fix the issues of uneven temperature with your samsung fridge.

Problem with the samsung washer door locking

The door locking is a safety feature that most samsung washing machines have. It engages when the cycle is running to prevent the door from being opened. If you are unable to open the door when you are mid-cycle, that is to be expected. You can pause the machine by pressing the start pause button to stop the samsung washer. Once the samsung washing machine has paused, you should be able to open the lid. If you are still having problems, it may indicate a malfunction, and you should consult an expert.

Samsung Washer water isn’t draining or not spinning

If your samsung washing machine is not draining correctly, there may be a simple solution. The most common cause is that the drain hose is blocked or kinked. You should also check the filter is clear of any clogs. You may need to remove and rinse them to clear any blockages.

Can’t start the samsung washer

Being unable to start your samsung washer may be caused by several things. First, you should check it is connected correctly to its power source and switched on at the wall. Then move on to checking the water faucets. They should be all open completely. Test your samsung washing machine by turning it on as you usually would.

If it is still not functioning, you will need to reset the circuit breaker. To reset the circuit breaker on your samsung washer, you will need to disconnect it from its power source. Leave it unplugged for around 5 minutes. This will automatically reset the circuit breaker.

If you are still having issues, the next step is to consult a qualified technician.

Samsuung washer issue with the water flow

If your samsung washing machine is not getting enough water, it will cause it to malfunction. There are multiple reasons the water flow is inhibited. You should check the hot and cold faucets are turned all the way on and that there are no kinks or damage to the hoses. You will also need to ensure there are no blockages that are stopping the water flow. It is not uncommon for the hose filter screens to become blocked as well. Once you have checked all of these things, open and close the door, ensuring it is shut correctly before pressing the start pause button again.

The samsung washer has stopped working

If your samsung washer is not turning on, there is a chance the issue is with the power outlet and not your appliance. You should test the live outlet by plugging in another device like a lamp to ensure there is power. You should also check the fuse and circuit breakers have not been tripped. Try to turn your machine on again.

The samsung washer is filling up with the wrong temperature water

If there is an issue with the temperature of the water, the fix is generally pretty easy. Ensure both hot and cold faucets are open completely. Double-check to make sure that the hoses are connected correctly. Clean any screens on the hoses to allow the maximum amount of water through. You should also double-check you had selected the right setting when you were choosing your cycle.

Samsung Washer Water is leaking out

No one likes it when appliances leak and leaking samsung washing machines are unfortunately all too common. There are multiple causes for a leaking samsung washing machine, but thankful the most common causes all have easy fixes. First, check that the door is firmly closed and that there is no damage to the seals. Next, move on to the hose connections. You should ensure they are tight and there is no damage. Pay special attention to where the drain hose fits into your drainage system.

Another common reason for a leaky samsung washing machine is the type of detergent used is not suitable. There is a reason front loaders and top loaders have special detergents, and it is to do with the amount of suds produced and preventing leaks. You should double-check your detergent is suitable for your samsung washing machine.

Samsung Washer There is excessive foaming

Excessive foaming is a result of the wrong detergent or too much detergent being used. You should check that detergent you are using is suitable for your machine and that the right quantity is being used.

There is still detergent in the dispenser at the end of the wash cycle

There needs to be a certain amount of water pressure for your samsung washing machine to function correctly. If the water pressure in your home is not between 20 and 116 psi, your samsung washing machine will not be able to function correctly, and it may leave a small amount of detergent in the dispenser after the wash cycle has finished.

If this is happening, you can call your local utility company, and they should be able to let you know the water pressure in your home.

The samsung washer is vibrating and noisy when spinning

It is normal for your samsung washing machine to make some noise while it is running. If you notice a new noise or it seems louder than normal, you should not ignore that. Start by making sure your samsung washer is on a level surface, and check your owner’s manual if you need to adjust it.

There is also a chance you are overloading or underloading your machine, which is causing uneven distribution during the spin cycle.

Samsung dryer won’t start

If your Samsung dryer won’t start, some basic troubleshooting tips include making sure that all the connections are in place and that the power hasn’t been disconnected. You should also make sure that the door is firmly shut and no clothes are stuck in the drawer.

If your Samsung dryer was opened during a cycle, you can press and hold Start/Pause to reset the appliance and allow you to choose a new cycle.

Samsung dryer is overheating

An overheating Samsung dryer is usually caused by a build-up of lint. Try cleaning out your Samsung dryer and try again. If it continues to overheat, try putting on a smaller load.

If there are no obvious causes to the issue, inspect the heating element. The heating element can short, and therefore might need replacing.

Samsung dryer isn’t heating

Meanwhile, if your Samsung dryer isn’t heating, you should check the electrical sources to double-check everything is connected, and there is no issue with your power. You should also check that you’ve not chosen a setting that doesn’t require heat.

You can also try cleaning out the lint filter and checking your appliance over to make sure there aren’t any blockages.

Samsung dryer is showing an error code

Samsung dryers are built with all kinds of smart features, with the majority of models showing different errors if there is a problem. The good news is that these errors typically have simple solutions that can help you get your Samsung dryer back up and running in no time. Some of the most common Samsung dryer error codes include:

Code Meaning Solution
dC The door is open Make sure the door is closed and check that there is no laundry trapped in the door.
dF Incorrect door switch Contact a service center or engineer.
FC Invalid power source frequency Restart the cycleIf the error persists, contact a service center or engineer.
oD Excessive drying times Clean out the lint filter, Samsung dryer ducts and vents.
AC / FE Issue with power supply Could indicate a problem with the control board, contact service center or engineer.
HC High temperature heating check Clean the lint filter and if the problem persists, contact a center or an engineer

Samsung dryer isn’t drying

If your Samsung dryer isn’t drying, follow the steps for ‘Samsung dryer isn’t heating.’ You should avoid overloading the Samsung dryer and make sure you’ve checked all connections and vents connected to the Samsung dryer to make sure there isn’t a blockage or issue. You should also dry your light and heavy clothes separately to make sure all clothes have the best chance of drying.

If you suspect your Samsung dryer isn’t draining properly, contact an engineer.

Samsung dryer leaving lint on clothes

A Samsung dryer that leaves a lot of lint on your clothes needs a thorough cleaning. You should make sure the lint filter is clear before drying any load. You can also try putting on smaller loads to avoid the problem.

If you have clothes that you know produce a lot of lint (such as knitwear), then dry these items separately to your other clothes.

Samsung dryer has odors

Odors from your Samsung dryer can be caused by several factors. Sometimes this is caused by odors that are already present in the air, being circulated and pulled into the Samsung dryer. This is common. You can minimize the problem by airing the room out thoroughly before putting on a load.

You can also try cleaning the Samsung dryer thoroughly in case of any damp or musty areas caused by excess lint and moisture.

The Refresh cycle is also designed to deal with odors, so use this as needed.

Samsung dryer is noisy

A noise in your machine could be as the result of something left in a pocket that has become loose in the Samsung dryer. Check your drum for coins and other items that could cause noise during the drying process.  You should also avoid putting on heavy loads, as these can also generate a lot of noise from your dyer.

Samsung dryer dries unevenly

Drying cycles produce different results depending on the program used and the items being dried. Some areas, such as seams and pockets, can take longer to dry. You might need to add more time to your cycle.

Samsung Range/Stove/Oven Igniter

The igniter is the most commonly defective part for an oven not heating. The igniter has two main functions. First, the igniter draws electrical current through the oven safety valve to open it. Second, the igniter gets hot enough to glow and ignite the gas in the oven burner. If the igniter gets weak, it will fail to open the safety valve correctly. If the valve does not open, the oven will not heat. To determine if the igniter is defective, observe the igniter when the oven is on. If the igniter glows for more than 90 seconds without igniting the gas flame, this indicates that the igniter is too weak to open the valve. If the igniter is weak, replace it. If the igniter does not glow at all, use a multimeter to test the igniter for continuity. If the igniter does not have continuity, replace it.

Samsung Range/Stove/Oven Bake Element

When the bake element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the heating element has burned out, it will be visibly damaged. Inspect the heating element for holes or blisters. To determine if the bake element has burned out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it.

Samsung Range/Stove/Oven Bake or Broil Spark Electrode

For bake & broil burner ignition an oven burner spark electrode is used to ignite the gas. The electrode is a device that sits right next to the burner. It functions like a spark plug. As power is applied to it a spark jumps from the spark electrode tip to the to the electrode shield, igniting the gas. If the electrode is broken or worn out the spark may not occur. Visually inspect the electrode assembly for cracks in the porcelain housing or damage to the electrode tip itself. Be aware that a proper ground and the correct polarity of the incoming voltage to the range is necessary for the electrode control to sense the presence of a flame once the burner is ignited. If the burner goes off after ignition check for proper ground and the correct polarity at the wall outlet.

Samsung Range/Stove/Oven Broil Element

Inspect the broil element for holes or blisters. When the broil element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the broil element has burned out, it will be visibly damaged. To determine if the broil element has burned out, use a multimeter to test the element for continuity. If the broil element does not have continuity, replace it.

Samsung Range/Stove/Oven Incoming Power Problem

Electric ovens require 240 volts of alternating current. Gas ovens require 120 volts. If an oven won’t turn on there could be an incoming power problem. To determine if the electrical outlet is providing sufficient voltage, use a multimeter to test the incoming power at the wall socket.

Samsung Range/Stove/Oven Thermal Fuse

If the oven gets too hot, the thermal fuse trips to shut off power to the oven. If the thermal fuse has blown, the oven will not heat. However, this is not a common occurrence. To determine if the thermal fuse is at fault, use a multimeter to test the fuse for continuity. If the thermal fuse does not have continuity, replace it. The thermal fuse cannot be reset—if the fuse has blown, it must be replaced.

Samsung Range/Stove/Oven Loose or Burnt Wire Connection

One of the wires that supply power to the oven element or igniter might be burnt out. These wires commonly burn out near the heat source. To determine if a wire has burned out, inspect the wires leading to the element or igniter. If a wire is burned out, it will often be visibly burnt.

Samsung Range/Stove/Oven Oven Control Board

The oven control board has relays that send voltage to the bake and broil circuits according to the user settings and sensor input. If the control board is defective, it may not send voltage to the heating components. However, this is rarely the case. Before replacing the control board, first test all of the heating components. If you determine that all of the heating components are working properly, replace the oven control board. Since it’s not easy to test the oven control board, you will have to replace the control board if you suspect it is defective.

Samsung Range/Stove/Oven Relay Board

Some ovens are equipped with a relay board. The relay board has several relays which control the electrical current to the heating element. If one or more of the relays on the relay board has failed, the oven won’t heat. If the relay board is defective, replace it.

Samsung Range/Stove/Oven Safety Valve

The gas oven safety valve works with the oven igniter to provide gas to the burner. If the safety valve fails, the oven won’t heat. However, this is rarely the cause. Before replacing the safety valve, first test all of the more commonly defective oven components, particularly the igniter. If all of the other heating components are working properly, use a multimeter to test the safety valve for continuity. If the safety valve does not have continuity, replace it.

Samsung Range/Stove/Oven Temperature Control Thermostat

The oven thermostat regulates the broiler temperature. If there is an oven broiler problem the oven thermostat might be defective. The oven thermostat has a thin copper tube attached to a slightly thicker tube which sticks into the oven. Inside this tube is a type of hydraulic fluid. As the broiler temperature rises the fluid expands which puts pressure on a small activator inside the thermostat and shuts off the heat. As the broiler cools, the pressure reduces and the activator allows the broiler to heat. The oven thermostat is difficult to test and is not repairable. If this is the cause of the problem the oven thermostat will have to be replaced.

Samsung Range/Stove/Oven Valve and Pressure Regulator

The valve and pressure regulator might be at fault. However, this is almost never the case. The valve and pressure regulator is frequently misdiagnosed—before replacing the valve and pressure regulator, first check all the more commonly defective parts.

Dishes Are Not Coming Out Clean On Samsung Dishwasher

One of the most common complaints with any Samsung Dishwasher is that it does not clean dishes effectively. If your Samsung Dishwasher suddenly seems to be ineffective, you may need to complete some repairs.

You should start by running a wash cycle using Samsung Dishwasher cleaner with no dishes in the appliance, which can flush grime or grease out of your washer. You should also check the unit’s strain screen, sprayer arms, and door gasket and remove any grease or food waste within the unit. Should problems persist, you may have low pressure from spray arms or issues with other components that are impeding the power of your Samsung Dishwasher.

Samsung Dishwasher Will Not Start

Like any other home appliance, the Samsung Dishwasher requires a reliable power source for operation. If your Samsung Dishwasher will not start, it may not be plugged in properly, or its wiring could be damaged.

Another common cause is a faulty door latch or door latch switch. The Samsung Dishwasher will not start until its door is closed properly, and issues with the door will prevent wash cycles from starting. If there are no issues with your power source or Samsung Dishwasher door, there may be more complex problems with the unit’s electronic controls.

Samsung Dishwasher Will Not Fill Or Won’t Stop Filling

A Samsung Dishwasher relies on a steady source of water to operate at peak efficiency, but it’s common to see Samsung Dishwashers that do not fill with water or will not stop filling with water.

The most common cause of issues with water flow in a Samsung Dishwasher is a defective water inlet valve. If the inlet valve is malfunctioning, it may not pull water into the appliance when you need it. Alternately, a water inlet valve that is stuck open will continue to fill your Samsung Dishwasher long after you have the right amount of water.

Problems with the Samsung Dishwasher float or float switch can also result in a lack of water or too much water in the Samsung Dishwasher. These components tell the appliance when it holds the proper amount of water, and can malfunction thanks to debris or waste in the appliance.

Samsung Dishwasher Leaks

Samsung Dishwasher leaks can cause massive damage to your kitchen, and require immediate repairs. These leaks can be caused by cracks or damage to the Samsung Dishwasher’s drainage hose or gaskets in its heating element. Problems with the Samsung Dishwasher pump or pump seal can also result in Samsung Dishwasher leaks. If any of these components appear defective, they should be replaced as soon as possible.

Samsung Dishwasher Will Not Drain

A Samsung Dishwasher that will not drain can ultimately become a Samsung Dishwasher that floods, wreaking havoc on your kitchen space. This issue is often the result of a problem with the check valve in the Samsung Dishwasher’s drain sump. If the valve is not moving properly, it should be replaced. You may also require a new motor or drain sump.

You do not want a Samsung Dishwasher to flood, and a Samsung Dishwasher that will not drain is a particularly pressing problem. For the best results, be sure to enlist professional Samsung Dishwasher repair services.

Dishes Do Not Dry Properly on Samsung Dishwasher

When the Samsung Dishwasher cycle is complete, your dishes should be perfectly dried and ready for storage. If your dishes are noticeably wet after a wash cycle, you may have an issue with the appliance’s heating element. The only way to know if the heating element is working is to test it with a multi-meter, a task best left to professional Samsung Dishwasher repairmen.

Samsung Dishwasher Is Cracked

Excessive damage can cause the inner body of your Samsung Dishwasher to crack. Inner cracks can expose mechanical parts to soap and water, creating a dangerous situation to your home. Unfortunately, it is incredibly difficult to repair a cracked Samsung Dishwasher. While a professional Samsung Dishwasher repairman can inspect your unit, a cracked Samsung Dishwasher will probably need to be completely replaced. If you need to replace your unit, consider starting your search with this online collection of Samsung Dishwashers.

Reliable Samsung Dishwasher Repair Services For The Modern Home

No home is complete without an exceptional Samsung Dishwasher, and there is no reason for common Samsung Dishwasher problems to impede your appliance’s functions. While some Samsung Dishwasher repairs can be done on your own, for the best results you should enlist assistance from a professional home appliance repair service.
For additional advice and assistance with your Samsung Dishwasher repair needs, be sure to contact a certified appliance repair service.

Samsung Dishwasher Error Codes

Samsung dishwasher error codes will show on your digital display screen when there is a problem with any normal operations of your machine. Understanding the Samsung dishwasher error codes on your digital dishwasher will help you solve the problems when they arise. Always turn off and unplug your dishwasher before fixing your appliance.

The most common Samsung dishwasher error codes are:

ERROR CODE DEFINITION SOLUTION
OE/OC/0C/oE Water Overflow Error This error shows when there is too much water in the dishwasher. It could indicate there is a problem with the water inlet valve or main power board assembly. Inspect the drain hose, sink connection, filter, sump pump, and drain. Clean any blockages. If the water continues to fill, replace the inlet valve, or power board.
1E/IE Clogged Filter Error This code means water is not passing through the filter. To fix, clean the fine filter located at the bottom of your dishwasher. If the problem still persists, contact a Samsung technician.
HE Water Heater Error Check the heater’s wire connections and main power board assembly. If the heater is not working, replace it. If the heater is fine, the problem could be the main power board. Replace if damaged.
HE1 Thermistor Error This code means the temperature inside the dishwasher is higher than 176F or below 175F. It cn can caused if the heat relay on the main power board is stuck or the thermistor is defective and needs to be replaced.
Flashing “Heavy” Water Leak When you see the word “heavy” flashing on your digital panel, this means there is a water leak. Inspect and tighten or replace the drain hose.
LC/LE Water Leak Error This means there is a water leak under the dishwasher because the drain hoses or pump are faulty. Inspect the hoses, drain pump and tub. Replace any damaged parts.
IE/1E Clogged Filter Error This error code is commonly seen in waterfall models when the water is not passing through the filter at the bottom of the dishwasher. To fix, clean the filter. If the code still shows, contact a Samsung service representative.
bE2/BE Control Panel Button Stuck Error One of the buttons on the control panel is stuck. Press all the buttons to find and unstick the problematic button. If the issue persists, replace the control panel.
CE Communication Error The control panel is not communicating with the dishwasher. To fix, turn off the dishwasher and restart the machine. If the problem continues, contact a Samsung service technician.
PE Half Load Error Code This code indicates there is an issue with the diverter assembly, sump pump or motor assembly. It occurs when the spray arm, which is controlled by the diverter assembly, is not working when it is in the half-load mode. Inspect and reconnect and loose wires and wire harness. Replace and damaged parts.
3C Pump Operation Error This error means the water pump is not working. If it does not work by turning off and restarting the dishwasher, it will likely have to be replaced.
3E High Temperature Error This code means the water temperature is too high. Check the machines water temperature setting to confirm it is below 175F. If the setting is not the issue, you will have to contact a Samsung service technician.
4C/4E Water Supply Error This code will come on if there is no water in the dishwasher tub six minutes after turning dishwasher on. This could indicate a problem with the water inlet valve. Make sure the water supply cut-off valve is completely open and the inlet valve screen is not clogged. Check all wiring to make sure the valve is connected properly. Replace the water inlet valve.
5C/5E/SC/SE Water Not Draining Error This code indicates the water is draining too slowly or not at all. Inspect and clean any clogs from the sink connection and drain, drainage hose, filter, and sump pump. Replace any damaged parts if problem persists.
7E Waterwall Reflector Error This error occurs when the waterwall reflector is blocked and cannot move. Check to make sure the reflector has been installed properly and there is not sticking to the part. If your machine is new, check to make sure all the packaging tape has been removed.
9E Low Water Level Error This happens when there is not enough water in the dishwasher. After opening your dishwasher empty any dishes that have filled with water. Make sure your machine is level and all wires are securely connected. Replace the water level sensor or wire harness if damaged.

Samsung Dryer Error Codes

Your Samsung front-load washer might be fine, but your clothes dryer isn’t working. Why? Well, there are codes on the display console that tell you why; but, of course, you’ve lost your user manual.

This chart will help you decipher the Samsung dryer error codes and perhaps even save some money by preventing a visit from the repair technician. The first step before you do anything else to get the dryer back in operational mode is to unplug the dryer and wait at least 30 seconds before reconnecting. Sometimes just doing this will help the dryer’s internal motherboard reset and begin to function properly.

Error Codes Explained

Fault
Code

Clothes Dryer Problem

Repair Steps

do

Door open

When this code appears, the solution can be as simple as closing the dryer door firmly. However, the problem may need a bit more attention for the dryer to function properly.

Begin by cleaning the door switch/lock to remove any lint or residue that is keeping it from closing properly. Use a bit of rubbing alcohol on a cotton swab to clean the connectors. They must make complete contact for the dryer to operate. If that doesn’t work:

Unplug the dryer and check for loose or damaged wire connections in the door lock/switch circuit. Reconnect the wires if loose or disconnected or replace the wire harness if damaged.

If the door switch is damaged, it should be replaced. These door switches are easy to replace and much less expensive to purchase than a repair call to a technician.

dF

Door circuit failure

This code is similar to door open but will definitely need a bit more investigation.

Unplug the dryer and check for loose or damaged wiring connections in the door/lock switch circuit. Reconnect the wires or replace the wires if they look burned or damaged.

It may be necessary to replace the entire door lock/switch.

Od

Excessive drying time

This is usually simple problem to solve with just a few steps:

First, empty the lint filter. The lint filter should be cleared after every load of laundry.

Clean the moisture sensor inside the dryer drum with a bit of rubbing alcohol and a cotton swab. If you use dryer sheets, they coat the sensor with residue and extend drying time by tricking the sensor into thinking that moisture is still present.

Take time to be sure that dryer ducts and vents are open and clog free. Excess lint impedes the air flow and makes the dryer work harder.

Finally, unplug the dryer and inspect the moisture sensor bar wiring connections. Reconnect any loose wires and replace the wiring or sensor bar if there is damage.

FE

Problem with power supply

You can test the voltage the dryer is getting with a voltage meter. If the dryer is getting the 60 Hz power it requires, the electronic control board is faulty and must be replaced. This requires a professional. An electrician or your electrical power supplier should check the frequency of your electrical power supply when they come for the repair appointment.

tS or tO

Defective temperature sensor (electrically shorted or electrically open)

Unplug the dryer and use a volt/ohm meter to test the resistance of the temperature sensor or thermistor. If the resistance is more than 40,000 ohms, replace the thermistor.

If the resistance is 10,000 ohms, replace the wire harness. If this doesn’t solve the problem the electronic control board must be replaced.

hE or HE

Gas dryer heating error

Begin by checking that the gas supply cut-off valve for the dryer is fully open.

Unplug the dryer and reconnect any loose wiring connections on the gas valve coils or replace the wire harness if damaged.

If that doesn’t solve the issue, have a service technician check the gas heating system.

hE or HE

Electric dryer heating error

First, check the circuit breakers in your home’s electrical box to see if they have tripped. Reset if they have tripped.

Next, unplug the dryer and check the wiring connections on the heating element. Reconnect any loose wires or replace the wire harness if damaged.

Check the heating element for damage and replace the heating element if it appears defective.

bE

 

Stuck button on the control panel

Press all the buttons on the control panel to free the stuck button. If the stuck button cannot be freed, replace the user interface control.

You can find dryer replacement parts from Amazon.com.

Et

Control board failure

Start by unplugging the dryer for five minutes to reset the control board. If the code appears again after you restore power to the dryer, the electronic control board will need to be replaced.

Samsung Refrigerator Error Codes

If you have a Family Hub fridge, you can see a list of current or past error codes by running a self check cycle.

On the Family Hub panel, navigate to Apps, and then tap Fridge Manager. Tap Fridge Settings, and then tap Self Check. When you’re ready, tap Start. The list of error codes will display.

AP

Access Point

The refrigerator will display AP when it is acting as an access point. This is so that the fridge can be set up for Wi-Fi features such as SmartThings. You usually make this code appear by pressing and holding the button indicated during SmartThings setup.

This code will go away once setup is complete or after some time, if setup does not complete.

21E

Freezer Fan Error

This means the electronics are not sensing rotational feedback from the fan when it’s supposed to be turning.

This usually means the fan is frozen up, which can be caused by the door being left open or if there is a gap in the door gasket when it’s supposed to be closed. It could also be fan motor failure.

If you wish to defrost the unit, you can, otherwise visit our Support Center to request service.

In addition to defrosting, make sure the unit is not packed so full that it prevents the doors from closing completely. Check that the door gaskets make a full contact connection all the way around the door.

22E, 22C

Fridge Fan Error

This can potentially be caused by running the refrigerator with the door left open too long.

If this occurs, unplug the refrigerator and leave the doors open for a few hours, then plug the fridge back in and close the doors and resume normal operation. If the error returns, visit our Support Center to request service.

41 or 42 and interior blue lights flashing

Reboot the Family Hub using the power switch on the inside at the top of the right door. If the issue continues, visit our Support Center to request service.

41C

These steps only apply to 3-Door French Door Family Hub models.

  1. Confirm the latest software update has been downloaded and installed.
  2. The first time the error occurs after the update, tap OK.

If the error occurs more than once after the update, visit our Support Center to request service.

76C or blinking Autofill indicator

Water is detected in the Autofill compartment.

85C

This error code that appears on Family Hub is triggered by low voltage detected on the power source. This could be caused by a brief power outage. It is harmless, and can be cleared by pressing OK for 3 seconds.

88 88, 83E, 85E, or 86E

Voltage or Power Error

These errors can occur if there is a power surge or other electrical anomaly, such as a brown out, which could potentially cause a communication fault.

Unplug the refrigerator or turn off power at the circuit breaker for 60 seconds, and then turn it back on.

If the code returns, visit our Support Center to request service.

  • 83E: Compressor Abnormal Current Detection Error
    • Abnormal current to the compressor is detected.
    • A power surge or other electrical anomaly may have occurred.
  • 85E: Compressor Under Voltage Error
    • A brown out condition may have occurred.
  • 86E: Compressor Over Voltage Error
    • A power surge may have occurred, such as during a thunderstorm.
  • 88 88: Communication Fault
    • This error can occur if power is disrupted during bootup.

 

PC ER, PC CH

Communication Error

This is a communication error between components in the refrigerator, and can occur if there was a recent power surge or if the doors are not properly connected.

Unplug the refrigerator or turn off power at the circuit breaker, disconnect and reconnect the wire harness above the door, and then restore power to the fridge.

If the code returns, visit our Support Center to request service.

OF OF or O FF

Cooling Off Mode

If the display is showing OF OF, O FF, OFF OFF, or scrolling temperature bars, the refrigerator is in Cooling Off Mode, sometimes called Demo mode or Shop mode. Service is not required.

The steps to turn this mode off are specific to each model and can be found in your user manual, however the most common method is for control panels on the outside front of the refrigerator, on the left side.

  1. Locate the top two buttons on the left side of the panel. On newer models, the top button on the right side of the panel is also necessary. However, we recommend trying it with only 2 buttons first as you’re less likely to be in Cooling Off Mode accidentally on models which require 3 buttons.
  2. Simultaneously touch and hold these buttons for 5-8 seconds, until a chime sounds. This chime will sound different than when a single button is touched.
  3. Wait a few moments to confirm that the display does not return to Cooling Off Mode status again. If it does, repeat these steps until you’re successful.

All icons are flashing after being plugged in or a power outage

This is normal. The fridge is running a self diagnostic.

Ice Off blinking

This means that the ice bucket is not inserted correctly or is not inserted at all.

Any other codes

If any other error code displays, visit our Support Center to request service.

Here are some of the more commonly received error codes and their meanings. This is not a complete list:

  • 5E: Fridge Defrost Sensor Error
  • 8E: Ice Maker (Freezer) Sensor Error
  • 14E: Ice Maker Sensor Error
  • 33E: Ice Pipe Heater Error
  • 39E, 39C: Ice Maker Function Error
  • 40E, 40C: Ice Room Fan Error
  • 84C: Compressor Lock

Samsung Washer Error Codes

Fault Code Washer Problem Repair Steps
LO or FL Door lock error If the door fails to unlock after seven tries once the washer cycle is complete, you’ll get the LO or FL code. Begin by unplugging the washer, and force open the door. Check the wiring connections to the door lock/switch, and tighten if needed.

Forcing the door open might damage the door lock/switch, which is often made of plastic. However, it is simple to replace and much less expensive than calling a technician.

ds Door is not locked If the washer won’t start, the ds code might appear, signaling that the washer door is open and the lock is malfunctioning. Use the diagnostic test mode to check the door lock/switch assembly. If that shows the lock is defective, replace it.
dc Unbalanced load The dc code means the load has been detected as unbalanced during the final spin. Cancel the cycle, or just let it end. Redistribute the load, and respin.

If this doesn’t solve the problem, there might be damage to the suspension system. Check those areas for any wear and tear, including metal or plastic shavings on the floor of the washer interior.

Sud (F70) Too many suds Using a regular detergent or even too much high-efficiency detergent can produce excessive suds. This extends the length of the cycle, leaves your clothes sticky and soiled from redeposited dirt, and can make your washer smell.

Allow the suds to settle, and move to the spin cycle. Rewash the clothes using no detergent, and then clean your washer.

lE Water level sensor failure First, unplug the washer, and check the wire harness connections between the water level sensor and the main control board. If the IE code still appears after plugging the washer back in, the water level pressure sensor should be replaced.
nF Water fill problem If the washer takes 40 minutes or more to fill or if the water level doesn’t change after six minutes, the nF code will appear. Check that the water supply faucets behind the washer are fully open and kink-free.

The lines can also freeze if the washer is exposed to low temperatures. The code might also appear if the water inlet fill valves are defective and need replacement.

LE Low water level during cycles Water level drops can be caused by leaks in the washer tub or an improperly installed drain line, which can siphon water out of the washer. Reinstall the drain line, and try filling again.
OE Overflow or too high water levels A washer that is overfilled is usually caused by water inlet valves that are not shutting off the water flow properly. Replace the water inlet valve assembly.
nF1 Hot and cold water lines are reversed Connect the hot and cold water fill hoses correctly on the back of the washer.
tE Water temperature is either too high or too low Run the diagnostic test mode to check the water temperature that the control board is sensing. If the actual temperature is significantly different, the temperature sensor or thermistor should be replaced.
nd Water will not drain If the washer fails to drain within 15 minutes, check the washer drain filter and drain hose for a clog or restriction. If the drain pump is defective or damaged, replace it.
E2 Stuck key on control board Try to free the key by gentle force. If you can’t free the key, replace the user interface control board (also called the sub-PCB control board).
3E No signal from the drive motor tachometer Unplug the washer. Check the wire harness connections on the drive motor and the electronic control board. If the wiring connections are sound, the drive motor or the tachometer usually needs to be replaced.
2E Internal control board failure Unplug the washer for five minutes to reset the electronic control board. Plug the washer back in. If the code returns, replace the electronic control board.
AE Communication error between the main PCB and sub PCB in the control panel Check the wire harness connections between the PCB control boards in the control panel. If the wiring connections are sound, replace one or both of the control boards.
SF Main PCB error Unplug the washer for five minutes to reset the electronic control board. Plug the washer back in. If the code returns, replace the electronic control board.
Hr Heater relay failure The heater relay is a component on the main PCB control board. Unplug the washer for five minutes to reset the main PCB control board. Plug the washer back in. If the code returns, replace the main PCB control board.

Samsung Oven Error Codes Troubleshooting

Error Code Problem Solution
E08 The oven is not heating Unplug the oven to check the elements inside. The problem may be in one or most of the heating elements of your oven. This includes the broil element, baking element as well as the temperature sensor. You should also check if the wiring is damaged and get that repaired immediately.
E-OA Oven overheating This is a common Samsung Error code with old appliances. Ensure that the oven is unplugged and check the temperature sensor. The resistance should be 1080 ohms and if you see the resistance is more by 200 ohms, consider replacement of the temperature sensor.
E27 and E28 Issues with the temperature sensor Unplug the main oven from the switch and disconnect the temperature sensor and ensure that the resistance is 1080 ohms. If the resistance is on the higher side, you should consider the replacement of the sensor.
SE Defective key If any of the keys on the control panel is defective, this error code will be displayed. Unplug the oven and ensure that the wiring between the control console and electronic control board is intact. If the wire harness seems intact and the problem still persists, replace the control panel.
LE Low Voltage Error Make sure that the oven is unplugged and check for any loose wires. If there are any damaged wires or if the transformer is broken, replace the transformer.
E54 Electronic control board error If this error is shown, the problem may be with the main cooktop control board. You must unplug the range and tighten any loose wiring. If the problem persists, the wire harness needs to be fixed or the main cooktop control board needs to be replaced.
E-55 Communication error with touch panel You must unplug the range and tighten any loose wiring. If the wire harness is secure, you must replace the control panel and the wiring along with the electronic unit.
cE-56 Problem with oven’s internal electronic control board Keep the range unplugged for 3 minutes and reset the appliance from the electronic control board. If the error remains, unplug the appliance and tighten any loose wiring. If the problem persists, you must replace the electronic control board.
E-OE Oven door lock error Unplug the range and check the wiring of the door lock assembly. Tighten any loose ends. If the problem persists, replace the door lock.

SAMSUNG RANGE ERROR CODES

C-d0: Shorted Touch Display error.

Causes:

  • This error code occurs when touch control panel sensor detects touch field for more than 8 seconds.
  • Damp cloth has been placed on the control panel.
  • Liquid boils over and lands on the control panel.
  • More than one key has been pressed for more than 8 seconds.
  • Touch PCB is defective.

Solutions:

Unplug the range and:

  • Check whether cable of keypad has been inserted into connector on Display PCB.
  • Check keypad harness and Connector.
  • Check connection between key connector and Touch Panel.
  • If there is not a problem with connector on Main PCB and cable of keypad replace the Main PCB.

C-d1: Door lock error.

Causes:

  • Door lock switch.
  • Door lock motor.
  • Main PCB did sense door lock position.

Solutions:

Unplug the range and:

  • Disconnect power.
  • Open the back cover.
  • Check whether harness has been connected with door lock switch and motor. Resistance of Lock Motor Coil (1750 ~ 1850Ω at the room temperature).
Electric part name Ohmic value
Lock Motor 1.75 ~ 1.85 KΩ
  • Check oven sensor. Resistance 1080Ω at room temperature.
Electric part name Temperature Ohmic value Abnormal value:
Oven sensor 25°C/77°F 1.08 KΩ 0.1 – 1 Ω / ∞ Ω / OL
  • Activate the door lock, measure the voltage at the wire connection on the door lock motor. (Normal Voltage: AC 120V).
  • Check whether the door locking switch is working normally.
  • Check if harness connected normally into of main PCB.

C-F0: Main PCB & Display PCB Communication error.

Causes:

  • Loose communication between Main and Display PBA at the Control Panel.
  • Faulty control panel.
  • Faulty Main PCB.

Solutions:

Unplug the range and:

  • Check wire connection between Main PCB and Display PCB.
  • If there is no problem with a connector on Main PCB and Sub PCB replace the Main PCB.

C-F2: Communication Error Main Touch Panel.

Causes:

  • Loose connection.
  • Torn or damaged harness.
  • Main PCB defective.
  • Display PCB defective.

Solutions:

Unplug the range and:

  • Check to make sure the board connector is properly seated and that it is not damaged from moisture.
  • Visually check the overlay cable to make sure that it is not burned or damaged.

C-20: Oven Sensor error.

Causes:

  • This error code occurs when systems detect Oven Sensor Open or Shorted. Error may be caused by defective Sensor, misplaced Wires or defective PCB.
  • Oven Sensor.
  • Main PCB.

Solutions:

Unplug the range and:

  • Disconnect power.
  • Open the back cover.
  • Check Sensor Harness condition.
  • Check whether Sensor wire is inserted into connector correctly.
  • Check condition of Sensor Harness and the connector on Main PCB. Measure resistance of connector CNS300 on Main PCB (Normal: 2850Ω).
  • Disconnect Sensor Harness.
  • Check Sensor Resistance at room temperature:
    • Oven Sensor at room temperature: 1080Ω.
    • Oven Sensor Open: over 2950Ω.
    • Oven Sensor Shorted: under 930Ω.
Electric part name Temperature Ohmic value Abnormal value:
Oven sensor 25°C/77°F 1.08 KΩ 0.1 – 1 Ω / ∞ Ω / OL

C-21: Oven Over Heating error.

Causes:

  • This error code occurs when systems detect Oven Sensor Open or Shorted. Shorted Heater Element. Misplaced wires or defective PCB.
  • Faulty Oven Sensor.
  • Faulty Broil-Bake Heater Terminal.
  • Faulty Main PCB.

Solutions:

Unplug the range and:

  • Check Oven Sensor Resistance at room temp: 1080Ω.
  • Measure resistance values of heater’s terminal after taking off harness from Broil.
Electric part name Ohmic value
Heater element 15 ~ 17Ω
Bake heater element 22 ~ 25Ω
  • Turn On Oven Bake Function, press the Start button and check voltage at the Oven Heater element Normal 240Vac.
    • if not 240Vac, replace the Main PCB.

C-23: Meat Probe shorted error.

Causes:

  • Shorted meat probe.
  • Torn or damaged harness.
  • Main PCB.

Solutions:

Unplug the range and:

  • With the meat probe removed, measure DC voltage at probe terminal: should read approx. 5 VDC.
    • If the meter reads 0VDC check harness.
  • Remove connector and measure DC voltage going to the meat probe pin, approx. 5VDC, Replace the Main PCB if out of range.

C-30: Main PCB internal sensor error.

Causes:

  • Sensor opened.
  • Sensor shorted.

Solutions:

Unplug the range and:

  • Measure Main PCB sensor resistance NTC400: 3900Ω at room temperature. If open load or shorted, replace the Main PCB.
Electric part name Temperature Ohmic value Abnormal value:
Main PCB sensor 25°C/77°F 3.9 KΩ 0.1 – 1 Ω / ∞ Ω / OL
  • Instruct consumers not to use large pots on back burners on high flame for too long.

note: C-30 is caused by excessively high temperatures around the control panel.


C-31: Main PCB internal sensor error.

Causes:

  • The temperature around Main PCB is too high.

Solutions:

Unplug the range and:

  • Locate source causing the Main PCB to overheat.
  • If the main board is not being exposed to excessively high temperatures and the unit is displaying a C-31 code, replace the Main PCB.

dC: Divider sensing error.

Causes:

  • Divider.
  • Divider sensor switch.

Solutions:

Unplug the range and:

  • If single cavity cooking mode > remove divider.
  • If double cavity cooking mode > insert divider.
  • Check divider sensor switch resistance.
    • Divider inserted: 0.2Ω.
    • Divider removed: ∞ Ω/OL
  • Check if the connection between the switch and the connector is normal.
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