Liebherr expands recall of refrigerators due to injury hazard (2011)

Recall overview

Liebherr expanded a recall covering certain freestanding 30-inch wide bottom freezer refrigerators after reports that the door can detach, creating an injury hazard.

Recall date: November 16, 2011
Remedy: Free in-home repair
Units affected: About 8,000
- (This expansion follows the March 2011 recall of about 5,700 built-in 30-inch bottom freezer refrigerators.)
Recall number: 12-043

What’s the safety issue?

On the affected units, the door hinge hardware can loosen and the door may detach. A detached door can fall or shift unexpectedly, posing a risk of bruises, strains, or other injuries.

What to do now

Inspect the top hinge area immediately.
A key warning sign is a hinge pin that looks “popped up” at the top, which can indicate the pin is loosening.
Schedule the free in-home repair with Liebherr as soon as possible.
Can you keep using it?
- If the hinge is not loose and the door is working normally, you may continue using the refrigerator until it’s repaired.
- If the hinge pin is raised/popped or the door feels unstable, stop using it and contact Liebherr right away.

Affected product

Name of product: Liebherr Freestanding 30-inch wide Bottom Freezer Refrigerators

These refrigerators were sold:

Individually, or
As side-by-side companion units

Finish: Stainless steel
Branding: “Liebherr” appears on the upper center of the door and on the top interior control panel.

Where to find the model and index numbers

To confirm eligibility, locate the product label:

Behind the bottom drawer, on the left interior side of the single-door refrigerator.

You’ll see both a Model Number and an Index Number.

Models included in this recall expansion

CS 1601 (Index / 237)

10 / 237
10A / 237
10B / 237
10C / 237
10D / 237
10E / 237
10I / 237
10J / 237

CS 1640 (Index / 137)

10 / 137
10A / 137
10E / 137
10F / 137

CS 1650 (Index / 137)

10 / 137
10A / 137
10B / 137
10C / 137
10D / 137
10E / 137
10F / 137
10G / 137
10K / 137
10L / 137

Incidents and injuries

Liebherr received 16 additional reports of doors detaching on the freestanding units, including two injury reports involving bruising and strains.

Sales information

Sold at appliance and specialty retailers nationwide from February 2004 through July 2009, typically priced $3,500 to $3,800.

Manufacturer: Liebherr-Hausgeraete Lienz GmbH
Importer: Liebherr-Canada Ltd.
Manufactured in: Austria

FAQ

How do I know if my freestanding Liebherr refrigerator is included?
Check the label behind the bottom drawer for the model and index number. If your model is CS 1601, CS 1640, or CS 1650 with one of the listed index numbers, it’s included.

What does “expanded recall” mean here?
This notice expands recall coverage to additional units (and follows an earlier March 2011 recall of built-in models).

What should I look for during inspection?
A top hinge pin that is raised or “popped up” can be a sign the hinge is loosening.

Not sure where to find the FD number? Contact us.

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