GE Appliances recalls electric cooktops (Monogram included) due to burn hazard (2024)
U.S. Consumer Product Safety Commission announced a recall involving knob-control electric radiant cooktops, model GE JP3030, because a burner can stay on even after the knob is turned to “OFF,” creating a burn hazard.
- Recall date: November 30, 2023
- Units: About 11,000
- Remedy: Repair (free replacement burner knob assembly installation)
- Recall number: 24-033
What’s the hazard?
On some units manufactured July 2022 through September 2022, burner knob stems can be misaligned and/or knob components can fracture. As a result, a burner may remain powered after use, even when the control is set to “OFF.”
Important detail: In this condition, the “On” indicator light may not illuminate, but the corresponding “Hot Cooktop” light can remain illuminated until power to the cooktop is shut off at the breaker.
What to do right now
- Contact GE Appliances to arrange free installation of a replacement burner knob assembly.
- When the cooktop is not in use, turn the unit off at the circuit breaker.
- Do not leave flammable items or empty cookware on or near the cooktop.
Affected product description
This recall involves GE-branded JP3030 knob-controlled electric radiant cooktops manufactured from July 2022 through September 2022 with serial numbers beginning with LT, MT, RT, or ST.
Recalled units have:
- A black or white glass cooking surface
- Four radiant burners
- Four “Hot Cooktop” lights
- Four control knobs on the right side of the cooking surface
Included model numbers, UPCs, and serial ranges/prefixes
The following model numbers and UPC codes are included. Serial numbers may fall within the listed LT ranges or begin with prefixes MT / RT / ST (as shown).
JP3030DJ4BB — UPC 084691809609
- LT081195Q – LT081286Q
- MT- / RT- / ST-
JP3030SJ4SS — UPC 084691809074
- LT015466Q – LT015467Q
- LT048419Q – LT048420Q
- LT073851Q
- LT129159Q – LT129183Q
- MT- / RT- / ST-
JP3030TJ4WW — UPC 084691809081
- LT148064Q – LT148068Q
- LT118335Q
- MT- / RT- / ST-
Where to find the label (model / UPC / serial)
The model number, UPC, and serial number are printed on the permanent product label on the bottom of the unit, near the front-left burner location.
Incidents reported
Haier US Appliance Solutions Inc. (doing business as GE Appliances) received 83 reports where a burner failed to regulate temperature accurately and/or did not power off when turned to “OFF.” No injuries have been reported.
Where it was sold
Sold at major home improvement and appliance retailers nationwide (including Best Buy, Lowe’s, and The Home Depot) from July 2022 through 2023 for about $1,110–$1,220.
Manufactured in: United States
Not sure where to find the FD number? Contact us.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.